BY THE NUMBERS

Summary of Complaints Accepted April 1, 2024 to March 31, 2025 by Grounds and Category

                                                          TOTAL NUMBER OF COMPLAINTS                                  TOTAL NUMBER OF COMPLAINTS FORMALIZED

                                              609                                                                 120

NOTES:
1 Some complaints allege several grounds of discrimination. Some complaints can occur in more than one protected area. For these reasons, the total number of grounds cited (194) exceeds the total number of complaints accepted (120).
2 Other Ancestry includes colour, nationality, place of origin, race, and perceived race.
** The chart provides a breakdown of accepted complaints only.

NUMBER OF COMPLAINTS RECIEVED OVER THE PAST FIVE YEARS

This year, the Commission recieved 609 complaints. This represents approximately a 17% increase in complaints from last year and an approximate 49% increase compared to the 2020-21 fiscal year.

FACTS + FIGURES

Number of individual complaints received: 609
Number of individual complaints accepted: 120
Total number of inquiries: 2,469
Number of complaints received per day: 1.67
Number of files closed per day: 1.51
Disability-related individual complaints accepted: 72
Race-related individual complaints accepted: 36
Number of individual complaint files closed: 549
Number of individual complaints referred to Mediation: 123
Number of individual complaints referred to Investigation: 64
Number of individual complaints referred to Directed Mediation: 8
Number of Pre-Complaint Resolutions: 6
Number of individual complaints settled in Mediation: 38
Number of individual complaints settled in Investigation: 3
Number of individual complaints resolved in Directed Mediation: 9
Number of Pre-Hearing Conferences: 2
Number of Business Help Line inquiries: 298
Number of media statements: 12
Percent of accepted complaints that occurred in the protected area of Employment: 82.5%
Percent of acceptec complaints that occurred in the protected area of Public Services: 10%
Percent of accepted complaints that involved disability: 60%
Percent of accepted complaints that involved ancestry: 30%
Percent of accepted complaitns that involved sex: 41%
Percent of accepted complatints that involved age: 11%
Percet of accepted complaints 64
Number of website views: 136K
Number of views of The Saskatchewan Human Rights Code on website: 8,511
Number of views of the Commission’s Policy on Services Animals: 4,556